Job Description

• Responsible for working with internal and external customers to scope projects, create work plans, track progress against work schedules, track budget progress and burn rates, keep plans up to date and publish results, and create and present management reports on project outcomes and status.
• Responsible for establishing project quality requirements and adhering to our established method of executing and tracking projects.
• Responsible for maintaining all active project plans in MS Project (or other similar PPM software) and will be responsible for helping the company's associates to learn and adopt these technologies.

• Bachelor's degree in a related field (business, engineering, or related analytical field).
• Minimum of 6 years of project management.
• History of working in a shared service or BPO organization.
• Mastery skills in understanding the business, being agile and applying expertise in communication, and working with diverse groups of people and skill sets.
• Mastery of project scheduling skills and use of PPM software (like MS Project, and Project Server).
• 2-3 years of project management experience.
• No certification required.
• 1-2 years of customer-facing experience preferred.

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