Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...Security Screener This is a PART-TIME opportunity - Must be able to work weekends AND overnight shift $22.65 per hour, $4.90 H & W,... ...citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected...
.... Key Responsibilities Assist with work products such as tax analysis, client and/or government correspondence, memorandums... ...any findings, and the results of those procedures. Assist in preparation of the corporation, partnership and individual tax, as well as...
Short Intro and About the Job The Sales Learning & Development Trainer collaborates with Sales, Marketing and Medical to train and develop both new and current sales members including, but not limited to Territory Managers, Inside Sales Specialists, Regional Access Managers...
...Ardor Health Solutions is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Vero Beach, Florida.... ...information or to be considered, please apply now. COVID-19 vaccination and testing requirements vary by facility. Ardor Health adheres...
...Clinical Research Coordinator Contract Palo Alto, CA $30 $35/hour Clinical Research Coordinator Associate Join a Leading Research Team! Have a chance to be part of a TOP research team conducting clinical trials . These studies include a diverse patient...