Level 2 Helpdesk Job at In Technology Group, Dallas, TX

cTNGZXV6TGNiYjl6TmI5RVZHWk1QUkd6Q3c9PQ==
  • In Technology Group
  • Dallas, TX

Job Description

level 2 helpdesk engineer (onsite + remote)

📍 location: hybrid (4 days on-site / 1 day WFH)

💰 compensation: $60,000 - $85,000

🚀 about the company:

a well-established it services provider delivering top-tier solutions to businesses in the dallas-fort worth area and beyond. focused on long-term client relationships, they provide customized technology solutions that drive success. as they continue to grow, they’re looking for skilled engineers to join the team.

💡 who they’re looking for:

a level 2 helpdesk engineer with solid experience in it support and administration. this role includes remote and onsite support, troubleshooting technical issues, and assisting with server and network administration. dealership experience is a big plus, as this position will rotate into an onsite commitment at a car dealership.

🤓 what you’ll do:

  • provide level 2 helpdesk support and troubleshoot escalated technical issues
  • assist with office 365 administration, windows server management, and networking
  • support onsite it needs at a car dealership (reynolds & reynolds experience preferred)
  • configure and manage security/networking tools (duo, unifi, meraki)
  • collaborate with senior engineers on projects and system improvements

👨‍💻 what you need:

  • 3+ years of it support experience, including remote and onsite work
  • strong knowledge of office 365, windows server administration, and networking
  • experience with duo, unifi, meraki, or similar security/networking tools
  • dealership it experience (reynolds & reynolds) is a huge plus
  • excellent problem-solving skills and customer service abilities

🔥 why join?

  • employer-paid health, dental & vision insurance (100% for employees)
  • generous time off: 2 weeks sick, 2 weeks vacation, plus rollover conversion to extra vacation
  • cell phone allowance & yearly performance reviews/bonuses
  • hybrid work: 4 days in-office, 1 day wfh
  • opportunity to work on diverse projects with a growing, innovative team

if this sounds like a fit, apply with your resume, and a member of the team will be in touch asap!

Job Tags

Immediate start,

Similar Jobs

HireTalent - Staffing & Recruiting Firm

Scrum Master Job at HireTalent - Staffing & Recruiting Firm

 ...Title: Scrum Master Location: Beaverton, OR 97005 Duration: 24 Months Pay: $70.94/hr on W2 Job Description: Scrum Master/TPM - Intermediate New Title; Guide our Agile development teams to success as a Scrum Master, facilitating collaboration, removing obstacles... 

Healthcare Recruitment Counselors

Interventional Pain Management Physician Baxter MN Job at Healthcare Recruitment Counselors

 ...Interventional Pain Management Physician Baxter MN Part time We are looking for an Interventional Pain Physician to join our growing medical team part time at our office in Baxter MN. Ideally, we are seeking a fellowship trained, board certified interventional pain... 

Integrity Environmental Solutions

Solid Waste Engineer Job at Integrity Environmental Solutions

 ...Are you an experienced professional engineer in the solid waste industry and stuck with an employer with limited upward mobility? Do you...  ...engineering technical position or a senior Director/Program Manager working with our existing client base. Well match the role and... 

Kayser Automotive Group

Chrysler Technician Job at Kayser Automotive Group

 ...Job Description Job Description Description of the role: The Chrysler Technician at Kayser Automotive Group plays a crucial role in ensuring the proper functioning and maintenance of Chrysler vehicles. As a skilled technician, you will be responsible for diagnosing... 

Acadia Physician Recruiters, LLC

Orthopedic Surgeon - Permanent Position in Maine (J1/H1b Visa Sponsorship) - Portland Area Job at Acadia Physician Recruiters, LLC

 ...150 acres of wooded land near Cooks Corner. Whether you're a new Fellowship graduate, an experienced surgeon, or in need of J1/H1b visa support, we welcome you to apply. Responsibilities: Join a team of 5 Surgeons and 4 APPs in a growing Orthopedic and Sports...