Job Description

Join to apply for the Medical Assistant Supervisor role at UCSF Health Job Summary Under supervision of the Medical Assistant Supervisor 3, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Infusion Nursing Staff, the Medical Assistant Supervisor 2 works independently and has primary responsibility for the supervision of the medical assistant staff. Responsible for supervising the operational, human resource, and clinical competency skills of the medical assistants who work in the practice, including staff schedules. Coordinates and assigns lunches and breaks for all MA staff, and re-assigns tasks when other MA’s are absent. Approximately 40% of time is spent on administrative activities. The MA Supervisor oversees the workflow ensuring an efficient, well-run operation paying attention to room utilization and wait times. As a working supervisor, he/she also assists in the delivery of care to patients in the Adult Infusion Center. Work includes performing and assisting with a variety of clinical procedures, reconciling patient’s medications, and communicating health care maintenance reminders to assure positive care outcomes. Performs assigned patient care and laboratory procedures in support of the primary or specialty care services provided to patients within the practices. Required to learn and be able to assist in all Cancer Center practices. Required to adhere to the Living Pride Standards and Telephone and House Standards as adopted by the Medical Center. The salary range for this position is $73,500 - $110,300 (Annual Rate). Required Qualifications High School Diploma or GED 1-2 years of experience as a medical assistant. 6 months of supervisory experience. Demonstrated competency in current role can be considered in lieu of supervisory experience. Demonstrated skills to effectively supervise patient care support staff. Strong knowledge of practice operations. In-depth knowledge of patient support care clinical standards and care delivery, systems, external regulations, and internal policies. Detail-oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions. Solid interpersonal skills for effective collaboration and problem solving with all levels of management and staff. Skills in written and verbal communications, with the ability to convey clinical and technical information in a clear and concise manner. Knowledge of business software and specialized applications and data management systems used in clinic/center patient care. This position requires flexibility to orient and work at all UCSF Medical Center locations. Preferred Qualifications Bachelor's degree in related area and/or equivalent combination of experience/training. Bilingual or multilingual capability (Spanish-Russian-Cantonese). National certification as a Medical Assistant from a recognized program: NCCT, AAMA, CCBMA or AMT. License/Certification American Health Association, CPR certification. About UCSF At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr UCSF Health, AG

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