Job Description

NOT A C2C OPPORTUNITY

The PC LAN Technician plays a critical role in supporting and maintaining the IT infrastructure of our automotive manufacturing plant. This hands-on role ensures the reliability and performance of network systems, production equipment, and end-user devices in a fast-paced, high-tech environment.

Key Responsibilities:

· IT Support & Troubleshooting: Deliver daily technical support for PCs, laptops, printers, scanners, and other connected devices throughout the plant.

· Network Maintenance: Support LAN/WAN operations, including configuration and troubleshooting of routers, switches, and wireless access points.

· Manufacturing Systems Support: Provide IT support for essential plant-floor production systems such as HMIs, barcode scanners, and label printers.

· Hardware & Software Management: Install and maintain operating systems, drivers, and applications necessary for plant operations.

· Preventative Maintenance: Conduct routine maintenance and system updates to uphold security and performance standards.

· Incident Response: Address service desk tickets promptly, document resolutions, and support end-user satisfaction.

· User Training & Documentation: Educate plant staff on IT best practices and maintain up-to-date technical documentation.

· Cybersecurity Compliance: Apply and monitor security controls in alignment with corporate cybersecurity guidelines.

· Collaboration: Coordinate with corporate IT teams to support system rollouts and resolve advanced technical issues.

Role:

· Responsible for resolving IT Issues, internal customer base, users/employees onsite there at the plant

· Could it be if Wi-Fi goes out, or conference room tech issues, computer issues, computers die, onsite help desk

· Field services

· Not just working tickets and taking calls

· Mostly related to help desk, tickets, helping people with monitors, computers, troubleshooting printers, networking (not expert, have to be able to walk them through)

· Setting up employee badges, installing software on computer

Qualifications & Experience:

· High School Diploma or GED is required.

· Associate’s or Bachelor’s degree in IT, Computer Science, or a related field preferred.

· Industry certifications such as CompTIA A+, Network+, or CCNA are a plus.

· Minimum of 3 years of hands-on IT support experience, ideally in a manufacturing or industrial environment.

· Proficient in troubleshooting Windows-based systems and working with Active Directory and Office 365.

· Familiarity with MES, SCADA, or industrial automation tools is beneficial.

· Solid understanding of TCP/IP networking, VLANs, and wireless infrastructure.

· Self-starter with excellent problem-solving abilities and adaptability in high-pressure situations.

· Strong communication skills with the ability to support both technical and non-technical staff.

· Problem solver, experience with hardware, troubleshooting, fixing things

· Networking – infrastructure, wifi, cables, get systems up and running,

· Someone who has ability to figure something out, fast learner, willing to teach, figure things out, know the lingo, pretty good

Work Environment & Physical Requirements:

· Work performed in an automotive manufacturing setting; exposure to machinery, noise, and temperature changes.

· Must be able to lift and move equipment weighing up to 50 lbs.

· Flexible schedule availability including occasional overtime or on-call coverage for production-critical issues.

Why Join Us?

· Be an integral part of deploying and maintaining advanced automotive manufacturing technology.

· Competitive salary and benefits package.

· Opportunities for professional growth and career advancement.

· Team-oriented, collaborative work culture.

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