Job Description

The Property Manager oversees the overall management of the properties to increase the value of assigned properties by creating and implementing a comprehensive management plan.

ESSENTIAL FUNCTIONS/TASKS

• Develop and maintain an in-depth working knowledge of the property, including physical condition, mechanical, structural, etc.
• Supervise on-site property team members ensuring internal tasks and projects get completed on time.
• Conduct all related lease administration (rent statements, tenant billbacks, reconciliations and collections).
• Develop and prepare specifications for service contracts. Responsible for selection and final award of contract services, vendor negotiation of service agreements utilizing proper in-house signing and authority procedures, and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement.
• Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature. Quarterly inspections of all properties contained within the portfolio.
• Prepare and/or maintain files for the property that provides information on buildings, utilities, contractors, contracts, emergency procedures, property insurance, and other information necessary to operate the property.
• Contribute to the annual budgets and business/leasing assumptions, CAM reconciliations, and period reports.
• Assist with the review of operating statements and aged receivable and resolve discrepancies where possible.
• Respond and resolve tenant complaints in a timely and professional manner.
• Compose tenant correspondence and property memorandums.
• Administer tenant and landlord compliance and defaults with the terms of the lease.
• Keep Certificate of Insurance documents updated for all tenant and vendor contractors.
• Investigate accidents, vandalism, property damage, etc. as required. Review situation, write and submit reports to Corporate Risk Management. Discuss insurance issues with appropriate in-house personnel. Authorize repairs and mobilize vendors.
• Obtain bids for capital jobs or tenant improvements when asked and prepare appropriate spending approval forms (MSC) for signature by supervisor prior to awarding the work; prepare contracts for signature thereafter (AIA when over $50K).
• Obtain labor and material releases from contractors and post notices of Non-Responsibility as needed for any Tenant Improvement or capital work
• Conduct move-in and move-out suite inspections with tenants prior to occupancy or upon expiration of lease, and complete related paperwork for security deposit refunds or closing out a tenant account on a timely basis. Communicate and prepare space for turnover (i.e. janitorial, painting, carpet, etc.).
• Prepare lease documents, abstracts, MSCs, tenant notices.
• Responsible for tenant onboarding (documentation, procedures, signage, etc.)
• Type correspondence/leases/reports/memos, etc., copy, distribute, and file. Paperwork must be prepared accurately, timely and meet specified deadlines.
• Available as necessary to address building emergencies.
• Constant interfacing with tenants in person, over the phone and via email.
• Additional duties and special projects as assigned.

EXPERIENCE, TRAINING, SKILLS REQUIRED:

• Three or more years of property management experience in commercial/office and/or retail, handling property maintenance & repair, tenant improvements, tenant complaints, vendor contracts, lease administration, and enforcement preferred but not required.
• Healthcare/medical real estate experience preferred but not required.
• Knowledge of real estate law, finance, accounting practices and procedures.
• Strong ability to read and interpret lease documents.
• Proficient computer skills including Microsoft Office, Adobe, and property management software systems (Yardi experience preferred).
• Strong communication skills.
• Organized, detail oriented, and multitasker.
• Utilize good customer service skills when assisting tenant inquiries, vendors, and others.
• Strong supervisory skills, experience working with building staff and outside contractors.
• Problem solving talents, proactive approach in a leadership role
• Dependable, reliable, cooperative. Good interpersonal skills. Positive attitude and, cheerful disposition in a team-oriented environment.

EDUCATION:

• College Degree in relevant field preferred.

LICENSE OR CERTIFICATE REQUIRED:

• BOMA Real Property Administrator or IREM Certified Property Manager preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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