Job Description

**Job Overview:**As a Remote Live Chat/Call Center Customer Service Representative at Audacy USA, you will be responsible for providing exceptional customer service to our clients through live chat and phone calls. This full-time position allows you to work from the comfort of your own home, offering flexibility and convenience. Join our team and be a part of a company that values customer satisfaction and strives to provide the best service possible.**Responsibilities:**- Answer incoming live chat messages and phone calls from customers promptly and professionally- Assist customers with inquiries, troubleshoot issues, and provide solutions to problems- Maintain a positive and helpful attitude while interacting with customers- Ensure customer satisfaction by providing accurate and timely information- Document customer interactions and follow up as needed- Collaborate with team members to improve customer service processes and procedures**Requirements:**- Previous experience in customer service, live chat, or call center environments- Excellent communication skills, both written and verbal- Strong problem-solving abilities and attention to detail- Ability to multitask and work in a fast-paced environment- Proficiency in using computers and customer service software- High school diploma or equivalent requiredAt Audacy USA, we are committed to creating a diverse and inclusive work environment. We value all of our employees and are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Salary Range: $26 to $36 per hourIf you are passionate about customer service and looking for a rewarding opportunity to work from home, apply now to join our team at Audacy USA as a Remote Live Chat/Call Center Customer Service Representative!
recblid p79c6ikhi1msng8esz7sckphyetz3f

Audacy USA

Job Tags

Remote job, Full time,

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