Technical Product Manager , Kuiper Accessories Job at Amazon Kuiper Commercial Services LLC, Redmond, WA

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  • Amazon Kuiper Commercial Services LLC
  • Redmond, WA

Job Description

DESCRIPTION

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to un-served and under-served communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

As a member of the Device Technology team, you will have opportunity to impact Kuiper’s global customers and build the Kuiper accessory portfolio. Leading up to Kuiper’s 2025 launch, you will help guide device programs, ensuring that Kuiper accessories will surprise and delight customers, just like our satellite internet service.

We are looking for a PM with experience bringing consumer products to market, with an eye for details to ensure a successful launch of Kuiper products. A successful candidate is customer obsessed, thinking through the customer experience impacts of every decision. You are effective in navigating ambiguous situations while demonstrating ownership over gray areas of responsibility. You are able to dive deep to manage simultaneous projects, monitoring timelines, project statuses and resolving problems. Accessory products include installation hardware, power devices and beyond!

Key job responsibilities
* Preparing accessories to go to market around the world. Engaging with logistical and operational teams to ensure seamless rollout of Kuiper accessories. Invent and simplify processes to integrate Kuiper projects with operations and supply chain capabilities.

* Manage late stages of the Product Development Process, into the launch phase of the product lifecycle. Insist on the highest standards and advocate for the customer. Evaluate tradeoffs and make cost/benefit decisions demonstrating both customer obsession and frugality.

* Influence essential installation-related content to guide customers in the proper use of Kuiper accessories. Collaborate with customer-facing business development and marketing teams to communicate value proposition for Kuiper products.

* Collaborate with engineers and production teams to achieve program objectives on cost, schedule and feature set.

* Communicate program status and provide regular updates to cross-functional leadership.

* Lay the foundation for future product iterations, gathering customer feedback and improving products. Shape the Kuiper product roadmap for future developments, exploring customer needs and the competitor actions and the open market.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.

About the team
You will be joining a team that is focused on defining and driving the product requirements for Kuiper customer terminal accessories. These accessories will enhance the Kuiper customer experience, from initial unboxing to installation and ongoing operations. Our north star goal is to deploy products and services that customers love on Day 1; a lofty goal for most broadband service providers, but one that we can achieve by innovating from the ground up and by collaborating with other Amazon teams.

BASIC QUALIFICATIONS

- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

Job Tags

Permanent employment, Full time,

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