Job Description

Job Description

Job Description

Join Our Team at Joe Z Tailoring!

At Ziker Cleaners, we take pride in providing top-notch garment care services while building authentic relationships with our customers and colleagues. For over 100 years, the Ziker family has served the Michiana area with exceptional service, impact in our community, and a commitment to growth, innovation, and a culture of care.

As a Tailor at Joe Z Tailoring, you will engage with customers in a purposeful and impactful way, helping them to look and feel their best in whatever attire they are seeking to alter or repair. Your keen sense of proper garment fit, eye for fashion, and warm personality will ensure every customer feels more confident than when they arrived. As a Tailor, you will manage your customer appointment schedule while actively developing a strong customer base by providing high-quality sewing repairs, fittings, and on-site tailoring.

Full-Time Tailors’ working hours are Monday-Friday, 10:00 am – 6:00 pm.

Key Responsibilities:

• Perform alterations and repairs on a variety of garments, including pants, shirts, dresses, jackets, formal wear, and casual wear.
• Take precise measurements and provide expert recommendations while collaborating with customers to understand their specific tailoring needs and ensure the perfect fit.
• Monitor and maintain sewing deadlines on a consistent basis, and ensure garments are completed 3 days before promised.
• Communicate scheduling with customers, including walk-ins.
• Communicate appropriate pricing and promise date with customers.
• Manage your own supply inventory.
• Conduct regular maintenance checks of all equipment and report any issues to Alterations Manager immediately. Keep work area tidy and hazard-free at all times.

Qualifications:

1. Proven experience as a tailor, with expertise in garment alterations and repairs.
2. Strong knowledge of various sewing techniques, equipment, and garment construction.
3. Exceptional attention to detail and ability to achieve precise measurements and finishes.
4. Demonstrated competence using both home and industrial sewing equipment.
5. 2-year minimum garment sewing experience.
6. Knowledge of proper garment fit.
7. Excellent interpersonal skills and a genuine passion for customer service.
8. Effective communication, with the ability to listen actively and address customer needs.
9. Friendly, warm, and approachable demeanor that reflects our commitment to exceptional service.
10. Strong attention to detail.
11. Excellent time management skills to uphold customer scheduling and appointments.
12. Ability to work independently and reliably for long periods of time, with minimal supervision.
13. Ability to sit (in a chair and on the floor), kneel, and stand for long periods of time.
14. Ability to lift up to 50 pounds without assistance.
15. Basic computer and internet literacy.
16. Previous retail or customer service experience is a plus.

What We Offer:

1. Experience-based pay
2. Performance and pay review at 90 days, and every 6 months thereafter.
3. 40% Discount on dry cleaning and laundry services for all employees!
4. Paid Volunteer Time
5. Employee Assistance Program
6. Robust training program that sets you up for success at Ziker and the industry at large.
7. Medical, Vision, Dental 401k, Life, Aflac, Paid Holidays and PTO.

Ziker Cleaners is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.

If you're ready to join a team that values your enthusiasm, customer-centric mindset, and dedication to excellence, then we want to hear from you! Apply today on Indeed with your current, updated resume!

If you want to learn more about us, check out our website:

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