Job Description

Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 80 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. We are currently seeking hard-working, motivated individuals for our Warranty & Fuel Manager!

Warranty & Fuel Program Manager

WARRANTY

• Process warranty claims on a timely basis for all Universal Shop location
• Review and report all discrepancies in shop repair orders
• Review over the road repairs and tows for warranty and process claims as needed
• Close all repair orders upon completion of warranty
• Reconcile warranty receivables with payments
• Appeal rejected and charge back claims and re-file when necessary
• Run and distribute daily reports as to part returns and scrap parts
• Coordinate part returns to manufacturers on failed parts
• Track warranty parts and follow through until parts are delivered to return center
• Follow core process on part returns of parts with core value
• Complete claims once they have been paid

FUEL

• Manage company’s fuel card program
• Assigning and updating user access and limits within fuel system
• Working in coordination with other departments to ensure overall compliance
• Track and ensure compliance to regulatory requirements in various States
• Coordinate repairs with outside vendors at locations requiring equipment service

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